Build Your Business by Developing an Inside Sales Team - It's Easier Than You Think!

Published by Alliance for Pharmacy Compounding and American College of Apothecaries


Learn how improving sales can also improve patient care by driving compliance and offering necessary companion items that may improve therapy or quality of life. In this session we will discuss how your technicians are part of your sales team, and how pairing outside sales representatives with your data entry team can improve sales.  We will share practical and easy to implement steps that are valuable even if you don't have outside sales reps.

Learning Objectives:
At the completion of this seminar the pharmacist or technician shall be able to:
1. List 3 activities a pharmacy technician can do that can lead to an increase in sales.
2. Create 3 template responses technicians can use to communicate with patients.
3. Determine the metrics that will be used to measure success for your team.

Accreditation Information:
This lesson is a knowledge-based CE activity and is targeted to pharmacists and technicians.
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The American Society of Health-System Pharmacists and UNC Eshelman School of Pharmacy are accredited by the Accreditation Council for Pharmacy Education as providers of continuing pharmacy education. This program is approved for 1.0 contact hours (0.1 CEUs) of continuing education credit for pharmacists and technicians. UAN #: 0046-9999-20-272-H04-P/T.

If you are interested in earning credit for this program, please note that you will be asked to enter your NABP e-Profile ID during the credit selection step of the registration process. If you have not yet registered your NABP e-Profile ID, please visit

CE credit and certificates of attendance will be provided only to those individuals who registered and logged into the webinar online. If you want CE credit and your certificate of attendance, you must have purchased the program and logged into the web portion under that registration so that we can verify attendance.

Cheri Garvin, RPh
President and CEO - Leesburg Pharmacy, Inc. dba The Compounding Center
A practicing pharmacist for over 30 years, Cheri Garvin is the President and CEO of The Compounding Center located in Leesburg, Va. Their employee-owned, PCAB accredited pharmacy offers sterile and non-sterile compounded medication and a full selection of medical equipment. Her goal is to make a difference for her customers and her community.

Balancing family and work is challenging, but Cheri finds time to be involved in her industry and the community. She mentors students, sits...More

Originally Published

October 27, 2020

Program Titles and Supporting Materials

This program contains the following components:

  • Build Your Business by Developing an Inside Sales Team - Video
  • Build Your Business by Developing an Inside Sales Team - Paper

How To Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements

You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.


If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

Click on jurisdiction for specific details

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